Support & Help

We're Here to Help

Whether you're stuck on something technical or just have questions about CardSight, we've got multiple ways to get you the help you need.

Get Support

Email Support
Get help directly from our team
Response within 24 hours
Discord Community
Chat with other developers and the CardSight team
Active community
GitHub Issues
Report bugs, request features, or contribute code
Open source
Documentation
Complete guides, API reference, and tutorials
Self-service

Common Questions

Getting Started

How do I get an API key?

Sign up at app.cardsight.ai to get instant API access. Free tier includes 750 API calls per month.

What's the difference between REST API and MCP?

REST API is for traditional applications. MCP is for AI assistants like Claude. Both access the same data and capabilities.

Can I use CardSight without coding?

Yes! Use our MCP endpoint with Claude or other AI assistants to build apps using natural language.

Technical

How accurate is the card identification?

99.5% accuracy across 15M+ trading cards. Works with graded slabs, multiple cards, and various lighting conditions.

What formats does the API support?

REST API returns JSON. MCP works natively with Claude and other AI assistants. Both provide the same capabilities and data.

Can I test the API before signing up?

Yes! Sign up for a free account at app.cardsight.ai and get 750 API calls per month to test and build with.

Billing & Plans

Is there a free tier?

Yes! 750 free API calls every month, no credit card required. Perfect for testing and small projects.

Can I upgrade or downgrade my plan?

Absolutely. Change your plan anytime from your account dashboard. Prorated billing applies.

Do you offer enterprise pricing?

Yes. Contact us for custom pricing on high-volume usage, white-label solutions, or dedicated infrastructure.

Can't find what you're looking for?

Need Enterprise Support?

Get dedicated support, custom SLAs, priority bug fixes, and direct access to our engineering team.

Other Ways to Reach Us

General Inquiries

[email protected]

Technical Support

[email protected]

Enterprise Sales

[email protected]
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